Privacy Policy

Effective date: February 26, 2026

Mseto Puzzles (crossword.co.ke) collects only the data required to process orders, deliver products, and provide customer support.

Data we collect

Full name, phone number, optional email address, delivery address, and order/payment details.

How we use data

We use your data to confirm orders, coordinate delivery, process payments, and resolve support requests.

Data sharing

We share data only with essential providers (payment and logistics) required to fulfill your order.

Retention

Order and payment records are retained for operational, accounting, and dispute handling purposes.

Your rights

You can request correction of inaccurate personal information by contacting support on WhatsApp.