Terms of Service

Last updated: January 2025

Welcome to Kenyan Crossword. These Terms of Service ("Terms") govern your access to and use of our crossword puzzle platform, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Acceptance of Terms

By creating an account, playing puzzles, or otherwise using Kenyan Crossword, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Kenyan Crossword.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and 18 years old, you must have your parent or legal guardian's permission to use the Service and accept these Terms.

By using the Service, you represent and warrant that you meet these eligibility requirements. If we discover that you do not meet these requirements, we reserve the right to terminate your account immediately.

3. Account Registration and Security

Account Creation

To access certain features, you may need to create an account. You agree to:

  • • Provide accurate, current, and complete information
  • • Maintain and update your information to keep it accurate and current
  • • Keep your password secure and confidential
  • • Notify us immediately of any unauthorized access to your account
  • • Accept responsibility for all activities under your account

Guest Access

You may use the Service as a guest without creating an account, subject to daily puzzle limits. Guest progress is not saved permanently and may be lost if you clear your browser data.

Account Termination

You may delete your account at any time through your profile settings. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service, accounts, or systems
  • Use bots, scripts, or automated tools to manipulate gameplay or leaderboards
  • Share, sell, or distribute your account credentials
  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Copy, reproduce, or distribute puzzles or content without permission
  • Harass, abuse, or harm other users
  • Upload viruses, malware, or malicious code
  • Interfere with or disrupt the Service or servers
  • Create multiple accounts to circumvent daily puzzle limits
  • Impersonate any person or entity

Violation of these prohibitions may result in immediate account suspension or termination and potential legal action.

5. Premium Subscription

Subscription Terms

Premium subscriptions cost 299 KES per month and provide unlimited puzzle access, enhanced hints, offline play, and other premium features. Subscriptions automatically renew monthly unless canceled.

Payment

Payments are processed securely through IntaSend. By subscribing, you authorize us to charge your chosen payment method (M-Pesa or credit/debit card) monthly until you cancel. All fees are in Kenyan Shillings (KES) and are non-refundable except as required by law.

Cancellation

You may cancel your subscription at any time from your profile settings. Cancellation takes effect at the end of your current billing period. You will not be charged for subsequent periods, but no refunds are provided for the current period.

Price Changes

We reserve the right to modify subscription pricing with 30 days' notice. Existing subscribers will be notified via email before changes take effect. Continued use after price changes constitutes acceptance of the new pricing.

Free Trial

If we offer a free trial, you will not be charged during the trial period. At the end of the trial, your payment method will be automatically charged unless you cancel before the trial ends.

6. Intellectual Property Rights

Our Content

All content on the Service, including but not limited to puzzles, clues, designs, text, graphics, logos, icons, images, audio clips, software, and the compilation thereof (collectively, "Content"), is the property of Kenyan Crossword or its licensors and is protected by Kenyan and international copyright, trademark, and intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. You may not:

  • • Copy, modify, or create derivative works from our Content
  • • Distribute, sell, or exploit our Content commercially
  • • Remove copyright or proprietary notices from Content
  • • Use Content in any manner that competes with the Service

Trademarks

"Kenyan Crossword" and associated logos are trademarks of Kenyan Crossword. You may not use our trademarks without prior written permission.

User Submissions

If you submit suggestions, feedback, or content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate such submissions into the Service without compensation or attribution.

7. Disclaimers and Limitation of Liability

Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

No Guarantee of Availability

We do not guarantee that the Service will be uninterrupted, secure, or error-free. We may modify, suspend, or discontinue the Service at any time without notice or liability.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENYAN CROSSWORD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • • Your use or inability to use the Service
  • • Unauthorized access to your account or data
  • • Service interruptions or errors
  • • Loss of saved progress or statistics
  • • Any conduct or content of third parties

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR 1,000 KES IF YOU HAVEN'T PAID ANYTHING).

8. Indemnification

You agree to indemnify, defend, and hold harmless Kenyan Crossword, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • • Your use of the Service
  • • Your violation of these Terms
  • • Your violation of any law or the rights of a third party
  • • Any content you submit or activity conducted through your account

9. Dispute Resolution and Governing Law

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration in Nairobi, Kenya, in accordance with the Arbitration Act of Kenya.

Jurisdiction

To the extent arbitration does not apply, you agree to submit to the personal and exclusive jurisdiction of the courts located in Nairobi, Kenya.

10. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • • Update the "Last updated" date at the top of this page
  • • Notify you via email or a prominent notice on the Service
  • • Provide at least 30 days' notice for changes that materially affect your rights

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and may delete your account.

11. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kenyan Crossword regarding the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our written consent. We may freely assign these Terms without restriction.

Language

These Terms are provided in English. Any translations are for convenience only; the English version governs in case of conflicts.

12. Contact Information

If you have questions about these Terms, please contact us:

By Using Kenyan Crossword, You Agree to These Terms

Your continued use of our Service constitutes acceptance of these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of the platform.

Questions About Our Terms?

We're here to help clarify any questions you have about these terms.